Due to the evolving COVID-19 pandemic, it might take a little longer than usual to ship your order. Thank you for your patience. If you have any questions or concerns, please contact us at [email protected] and I will get back to you as soon as possible.
All orders will be shipped within 24-48 hours of order confirmation. All orders will be shipped using USPS service. Shipping in the United States only and pick up/delivery (additional fee) available if you live in and around the Boston area.
• USA: 2-4 business days - $5.75
Please Note: that delivery times are estimates, and orders can be delayed. Beyond lashes by Empress Slim is not responsible for orders that have been delayed by the postal service. Any orders marked as 'Delivered' by postal service is seen as such and Beyond lashes by Empress Slim is not liable to replace or refund such orders. All customs and duty fees are the responsibility of customer.
For any packages that are returned to Beyond lashes by Empress Slim because of incorrect or incomplete mailing address, there will be a reship fee of $7.99 to have the package resent to the customer.
RETURN POLICY
Due to sanitary reasons, we do not accept returns. We may choose to issue a refund or store credit for very unique cases. In that case if do have a concern please contact [email protected], or phone number 617.297.6226 for further assistance.